Effective Date: August 13th, 2025

1. Introduction

Shanahan Printing+Graphics (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, billing/shipping address, email address, phone number, payment details.

  • Account Information: If you create an account, we store your username, password (encrypted), and order history.

  • Order Details: Product selections, custom printing specifications, order notes.

  • Technical Data: IP address, browser type, device details, and usage data.

  • Cookies & Tracking: Used to keep your cart active, store preferences, and analyze site performance.

WooCommerce Note: WooCommerce stores basic order data (name, address, purchased products) to fulfill your order. Payment details are processed securely through our chosen payment gateway and are not stored on our servers.

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate about orders, artwork proofs, and service updates.

  • Send account or order-related emails.

  • Improve website performance and customer experience.

  • Prevent fraud and comply with legal obligations.

4. Sharing Your Information

We may share your information with:

  • Service Providers: Payment processors, shipping carriers, email service providers.

  • Third-Party Integrations: Plugins or apps that assist in order processing, analytics, or marketing.

  • Legal Compliance: As required by law or to protect our rights.

We do not sell your personal data.

5. Payment Processing

All online payments are processed through secure payment gateways that comply with PCI-DSS standards. We do not store your complete credit card number.

6. Cookies

WooCommerce uses cookies to:

  • Track cart contents while you browse.

  • Recognize logged-in customers.

  • Maintain secure transactions.

7. Your Rights

You may request:

  • A copy of your personal data.

  • Correction of inaccuracies.

  • Deletion of your account and associated data (subject to legal and accounting requirements).

8. Data Retention

We retain order information for 5 for accounting and legal purposes. Inactive accounts may be deleted after 5 of no activity.

9. Contact Us

If you have questions, contact us at:

Shanahan Printing & Graphics

PO Box 1327
Torrance, CA 90505

(310) 530-0013

sales@shanahanprint.com